Dell XPS Video Problem

Dell XPS M1710
Video Problem
Video Card problem + possible Motherboard because the Video Card is Integrated into the motherboard.

problem: burned out video card + possible motherboard replacement = around $500 if you need both replaced.



Recently FIXED
Called dell for a shipment box. Just call the number here...
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/expire...

I read a lot of forums about negative things when doing it and I can personally say (not guaranteed) that my laptop came back in the same condition and is working fine.. for now. (I'll see if it breaks down again anytime soon.)


http://www.dellcommunity.com/supportforums/board/message?board.id=Tech_Talk_X...

Category:

Science & Technology

Tags:

• Dell
• XPS
• M1710
• Troubleshooting
• video
• problem
• help
• computer
• laptop
• notebook
• monitor
• display
• motherboard
• graphics
• overheat

[redhidus]

hey did u get those random huge pixels every time you start the laptop??

i have the same problem,but i get streaks...but sometimes my laptop work just fine.Those guys said they ll replace GPU+motherboard...

but as i said its working fine in some cases... :(

i donno what they ll do,if this thing works fine when it reaches DELL for replacement...i posted some videos

[AyeLLan]

Um it got worse over time. Before it would start up fine but then screw up while i was using it (randomly the screen would get all messed up then crash). and the more that happened, it just wouldn't start up like how it is in the video.

[miagi84]

I'm guessing you got it fixed by now but thats definitely a video card problem if it is integrated you will have to change the motherboard. The picture will not glitch the way it did if it was the lcd panel. good luck.

[AyeLLan]

thanks but I did not fix it yet because I can't afford to have the motherboard replaced as well. the Video card alone will cost me a good 400 dollars. =/

[TheChrisey]

@AyeLLan this might be to late.but did you check if it got overheated? as this is a very common issue on Mobile GPUs as the fan gets filled with dust and it overheats and the soldering melts on the GPU makes it gets bad connection to the mobo,tought there is a way to fix it but its at your own risk as you can bake it,I did that once with a HP that this happend to and with the right time and right heat it will work for a longer time but if it dosent gets hot enough then it will work a short time

[rygger]

@eriknoorlandt

This actually worked in my case! Thanks!

[MTSMoviez]

@AyeLLan Dude try the oven trick .. it fixed my dell xps .. oh man 2years .. you had bought a new pc by now ...

[heyttsguy]

just baked my dell xps m1530 motherboard, today 390F for 10 min, works perfectly now. its a known problem with the nvidia chip, theres a lawsuit in the states over it and dell has extended the existing warranty by 1 year on effected laptops because of this.

[eriknoorlandt]

Haha, allright i love people.. You post some dude backin a Grafical Card and everybody starts doing the same! And why does it work for every body? Because diring the proces of getting the card out of you laptop you have to unplug the boot chip battery!

Better solution:

Take out laptop battery

Unmount the keyboard

Unplug the little boot battery

Wait a second

Replug battery

Remount keyboard

Hit Startup Key

There you go....

[00Pottus00]

I had the exact same problem.... Baked my card at 400F for 10 minutes put it back in and it's worked ever since.

[QuickFox2]

Easssyy fix. Disassemble the entire laptop, take the motherboard out and remove the graphics card. Put in an oven at 180 Degrees, no more, no less. 5 MINUTES. guaranteed fix, re solders the graphics card and repairs the microfractures caused from the overheating.

[alteans]

Simple fix actually.. Take the video card out, strip the heat sink, use a heat gun to reheat the memory chips on the the board. Set the heat gun to about 380-400 degrees.Heat each memory chip for about a minute or so.

Make sure you don't accidentally overheat them or the chips or some other surface mount parts will fall off.

This is a technicians guide only.

Ppl who repairs Xboxes,PS3's or other assorted electronics and have experience in re-floating, knows what I'm talking about.. Good luck .