Rethinking Mobile Email: IBM Research's Mail Triage Project

Recognizing the changing demands of mobile computing, IBM Research unveiled a new email application prototype, created by researchers, to help mobile device users more effectively manage their email and tasks.

Current mobile email clients are often just smaller versions of desktop clients and assume a user will open, read and respond to a message in the same manner they would on a desktop or laptop. But, in reality, mobile email usage differs greatly from desktop usage because of the environment and context in which it typically takes place.

To help solve this common problem, computer scientists at IBM Research -- Almaden are engaged in a research effort to redefine the mobile email user experience to more closely reflect how people work today. The IBM Mail Triage Project, rethinks the mobile email experience by allowing users to quickly "triage" their email and identify what needs immediate action and what can be handled later.

Category:

Science & Technology

Tags:

• mobile
• email
• Almaden
• IBM Research
• iPhone
• smartphone