The no leak skylight (VELUX) Trade version (short)
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7:03
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The true leak issues are not addressed. The leaks come from the area between the glass and glazing profiles with the putty glazing application in between the two. It leaks!!! This is done at the factory AND IT DEFINETLY LEAKS!!! Velux refuses to fix mine. I had to buy a kit which includes the putty roll and the silicone. You then choose which to use, however they recommend using the silicone because it lasts longer. Now I have rotting window frames because the factory didn't do it right!!!
camworx 1 year ago
Hi Camworx, I’m sorry you’re having trouble with your skylight but appreciate your taking the time to bring this to our attention. Unfortunately, the product to which you refer is an older product, not the skylight mentioned in the video. Our new products don't use a puddy pack. I would love to connect you with one of our technical service representatives to discuss the issues you have. Please send your contact info to veluxsocialmedia@gmail.com and I will have a representative contact you ASAP.
veluxusa 1 year ago