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Inside PSNH's Customer Service Center

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Uploaded by on Dec 19, 2008

Members of PSNH's Customer Experience team discuss what goes on inside PSNH's new Manchester Call Center during the restoration effort after NH's December 08 Ice Storm.

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News & Politics

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  • I don't think Don has enough monitors.. That's insane.. I've worked in a few NOCs and I've never seen that many screens for the whole NOC, let alone on one guy's desk.

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