Brian will click and clack his way through the WYLD Support Team report recently done for the WYLD Annual meeting http://will.state.wy.us/wyld/wyldoffi.... Then he'll ratchet things up with question and answer time about anything you want to shift into. He will be stumped often and try to change gears so have lots of questions or comments. Watch out, in shameless commerce fashion, Brian will ask what you and your library are doing about the use of social media to reach your service population(s) AND the policy-making or processes used to support those efforts. He even might tell you why he wants to know. (July, 2011 - 33 minutes).