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Ron Kaufman - The Secrets of Superior Service (Part 27)

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Uploaded by on May 16, 2007

Understand the key principles you must apply to deliver superior service. Ron Kaufman's true stories and powerful examples will inspire, uplift and motivate entire your service team.

To improve your company's customer service culture with excellent customer service training, visit http://www.UpYourService.com/

To learn more about Ron Kaufman (customer service guru), go to http://www.RonKaufman.com/

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