Wicked, Wicked IT Strategy Problems
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Uploaded by drjimacccio on Aug 20, 2011
http://goo.gl/NOfh2 - Dr. Jim Anderson explains why there are some problems that an IT department just can't solve -- because they are wicked problems.
Dr. Anderson identifies why traditional IT problem solving techniques won't work with wicked IT problems and how you can determine if a problem is really a wicked problem.
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