Zane's Cycles Webcast

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Uploaded by on Jul 21, 2009

This is a webcast of Chris Zane discussing lifetime customer value for use on American Express' Open Forum website

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  • Chris, You are my HERO man ! I show small businesses exactly these kind of things and it is FANTASTIC to see you applying these processes and policies. YOU ROCK my new best friend. When I get up to CT to see my Dad this summer I'm going to stop by and interview you. Thanks for LEADING the way to good business.

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