New Thinking on Business Process Outsourcing

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Uploaded by on Mar 14, 2010

http://bit.ly/cognizant-BPO

Alan Alper (right), Editorial Director at Cognizant moderates a discussion with industry analyst and author Vinnie Mirchandani (center) and Ramesh Ramani (left), Cognizant's BPO head for Banking and Financial Services. An interesting discussion covering horizontal vs. vertical BPO, cloud computing, vendor consolidation, and IT & BPO synergies.

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