Priceline sucks! Video of conditions right outside of hotel.

I purchased a 3 star hotel room in Hawaii from Priceline for one night in late September 2007. I purchased the room at beginning of August and afer finding out which hotel it was, I found this: "Please note: Due to construction and redeveloping occurring near the Waikiki Marina Resort at the Ilikai, noise-producing activities will be periodic during daytime hours. This is a temporary incidence due to many development projects in the surrounding area."

This is a direct quote from the hotel's web site
that I found out after I made my reservation through Priceline.

This was absolutely unacceptable that this information was not divulged prior to my making a reservation with Priceline. I did not want to book at hotel that is in the middle of a construction zone and would have never made such a reservation if I had known the facts beforehand. The actual facts, as seen on this video taken from the balcony of my room, are that the room is immediately adjacent to a major construction site.

Although I gave Priceline numerous opportunities to rectify the situation by either refunding my money or finding a different hotel, they refused to be of any help at all. They have what I have come find out, is legendary POOR customer service, with a complete disregard for the facts that is without question, FRAUD.

If you ever purchase anything from Priceline, beware that they are a shady underhanded company that will rip you off if the opportunity presents itself. They misrepresent properties all the time, from what I have found out with rigged star ratings and fake reviews. I gave them two months prior to the night in question, and they gave me nothing but a runaround.

Category:

Travel & Events

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• fraud
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• hawaii
• loud
• construction
• mispresent
• lairs
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• fraudulent