Sony LCD TV is a 46" doorstop

Beware of the Sony KDL-46XBR4. Bought this 46" LCD in Jul 08. In Mar 09 had the panel replaced because the T-Con board went out. My warranty expired in Jul 09. In Dec 09 the symptoms started again and on New Years eve I had the Sony repair guy come out and diagnose the same problem, bad T-Con and needs the entire panel replaced. Cost is about $1200. In the process of working with Sony to get the issue resolved. There are forums filled with people with the same problem with this TV.

Category:

Entertainment

Tags:

• Sony LCD
• Broken Sony

[krisachar]

Nice useful video,But it is surprising that you expected modern Tv's to last as much as the old CRT's....My estimate is that these LCD's & Plasmas would last just 2 to 3 years if you are lucky ! Since i feel that LCD & BD's were all being launched in a hurry,eventually the consumer is the one who is fooled.And those who bought the generation one LCD's & Plasma's which had horrible clarity but consumers paid more for this less than perfect techonology...

[jwbiere]

@krisachar I would hope a Sony TV lasts longer than 8 months. Replacement XBR9 is working good so far.

[jwbiere]

If you have this TV Sony is now repairing them for free. Go to the Sony website and search for KDL-46xbr4

[SuperJeremyg]

Well....After a very heated conversation with the sony rep. I got them to cover 50 % of the repair. Before i go out and have an estimate done, could you give me an idea if this is worth my time, or should i just get another TV?  Do you know the cost of this repair??

[jwbiere]

The Panel replacement costs $2350.00. I just faxed them proof of purchase today.

[SuperJeremyg]

I have the exact same TV with the exact same problem. My TV is less than 2 years old. What are my options? Am i screwed or is it worth my time trying to work something out with sony?

[jwbiere]

I am calling them again tomorrow I'll let you know how it works out for me.

[Ibringthetruth1]

why does the tcon board go out? anyone know?

[raphaelsera]

exact same thing with my samsung ln40a750.

[CARIBDOC1]

WARNING TO ALL SONY BUYERS!!!!!! I just completed a 3 month journey with this crappy company regarding the well known screen problems associated with these models...first they sent me to a repair shop that had no replacement parts because SONY stopped supplying them. I waited 2 more mos for sony to finally offer me a refurbished 3 year old TV or buy a newer model for 300 of of THEIR list price.....which was 500 dollars more expensive than everybody else

SONY sucks stay away...THEY DONT CARE

[xXKATYismXx]

Had a xbr4 tv for going on 5 years and no problem

[gtaylor441]

I've just ordered a Vizio from Wal-mart to replace my Sony KDL52BR4 ....too big for a doorstop.

[720Jeff]

What a bummer. I have the exact model (XBR2 I think, but should be the same components). Mine is 4 years old and 100% perfect. I love this TV. I hope Sony made good and fixed your TV.

[gtaylor441]

I have/had a similar symptom/problem with my 52 XBR4, and have "fixed" it by simply pushing the upper left hand of the TV/screen....picture corrected...so put 5 quarters under the front left of the stand...like a leveling problem....or shift the weight/stress. The repair estimate from a "qualified" repair man was about $2000. for a panel replacement. The various tab bonding videos inspired me to push and pull to see if picture would change and or correct.

[jesseadkins187]

lmao awesome for watching home video's dude you would think sony would do somthing about this issue ESPECIALLY when thousands of people are having the same problem..................... fucking scammers

[Maximas7474]

So many problems with the Sony TV's. Im 14 months into mine and I have this flickering down the middle of the screen. Did the firmware upgrade and things just got worse. Sony wont help because my warranty is over 2 months ago. Im totally screwed and SOL. Sony has just turned their back on me. I dont have the money for a repair which will cost as much as the TV itself. I dont have the money for a new TV either. These TV's should last longer then 14 months. I'll never buy a Sony TV again. Never.

[piratespieorg]

My Sony took 1 day to break and it goes into a super bright mode. Gee it was a great gift but now its broken and it does it everytime I turn it off for a while