I arrived late to this presentation but did have the honor to record Kevin Corson from HBN, Inc. Enjoy! A little talk on open source vs. proprietary or a mix?
Presented by:
Jon Arnold (Moderator), Principal, J Arnold & Associates
William Bumbernick, CEO, Alteva
Shai Berger, CEO, Fonolo
Kevin Corson, Chief Vision Officer, HBN, Inc.
As with all technologies, voice communications continues to evolve in unexpected and innovative ways. Voice 2.0 is the concept of merging voice and data technologies to service businesses and lifestyles in ways never before dreamed possible. As a result, innovative start-ups are giving us new ways to manage our social network, schedule conference calls, avoid long distance fees, and navigate phone menus.
Imagine having voice or calling preferences automatically set based on a persons location or movements. Or the ability to automatically record, transcribe, and index conversations with customers that automatically initiate service changes without a representatives input or interactions. This is the type of evolution that will be available in Voice 2.0.
Link to this comment:
All Comments (0)