Transforming the Insurance business - a gaze into crystal

A brief look into the impending and necessary transformation of operations and customer experiences in the US insurance business. How will mobile and social media transform the way insurance companies function? This video predicts how social and mobile can fundamentally change the face of the business using three use cases - participant account creation, plan election and underwriting - but it is equally applicable to other areas in operations, sales & marketing etc.

Category:

Science & Technology

Tags:

• Virtusa
• Insurance
• business
• transformation
• social
• media
• mobility
• mobile
• participant
• maintenance
• account
• opening
• plan
• election
• underwriting