Song A Day #341: AMC Technology: The Song

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Uploaded by on Dec 9, 2009

when i'm waiting on the phone
to talk to a customer service rep
i've been on hold for hours
and i'm ready to give up
i get on the line
and i have to repeat myself
giving all this relevant info
that i've already told someone else

meanwhile at the call center
they're feeling overwhelmed
with the holiday season upon them
call volume starts to swell
if only there were someway
to increase efficiency
so they could help customers faster
so everyone's happy

AMC technology
connecting businesses to call centers so everybody's happy
call center agents get my info automatically
and when i'm happy you're happy

Category:

Music

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License:

Standard YouTube License

  • likes, 1 dislikes

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All Comments (5)

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  • I have been through this run around too. Thanks for making me feel like I am not alone.

  • nice. Thats happened to me with...

    BLIZZARD CUSTOMER SUPPORT

  • Ah crap, I voted 4 stars instead of 5 by accident.

  • I know you saw my comment before because you corrected the typo in the subtitles, but I love how much personality you put into these contest videos. Another song well done.

  • I hate being on the line like that, and I've actually done that type of work as well. Pain for both ends.

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