Common Garage Door Opener Problem- Safety Eyes

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Uploaded by on Feb 10, 2011

One of the more common opener malfunctions that I see as a technician are the safety-eyes are not working. This will cause the garage door opener to FAIL TO CLOSE, it will open just fine, but will not close without holding the wall button down.

The safety-eyes are a feature that will cause the garage door opener to stop, and reverse, if anything breaks the infrared beam that is generated by the safety-eyes. If they are misaligned, or blocked somehow, the opener will refuse to close.

This is something you DEFINITELY want to check before calling a repair technician!

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Uploader Comments (marsgroupAd)

  • My garge door will sometimes open halfway and then I have to close it and open it again and just keep repeating that untill it opens all the way. Any ideas?

  • @McCabe2729 It sounds like your springs are fatigued... I would disengage the door from the opener by pulling the emergency release cord. Then open and close the door manually to see if it slides down on it's own or feels overly heavy. I have a video posted on "how to check the balance of your garage door" which will show you step by step.

    When the door is heavy because the springs are fatigued the door can be heavy enough to exceed the "force limits" of the opener. does this help?

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All Comments (6)

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  • When I turn my garage door opener on it moves down and up in about 2 feet of space.

  • Thanks for this video it helped!

  • @marsgroupAd Yea sounds good man I will give it a try. Thanks for the help.

  • Thank You! Saved me some money cause I fixed it myself :)

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