Information Builders Webinar: Customer Retention with Don Peppers

While we all serve our customers, we also need them to provide revenue, loyalty, and positive word-of mouth. To attract and keep these ideal customers we need to better understand what they want and give them an experience that keeps them coming back.

Information Builders is bringing together some of the industry's leading thinkers to share their insight on maximizing customer relationships.

Join us for our Customer Acquisition and Retention expert series and learn how accurate business intelligence analytics can help you strategically manage customer performance.

Don Peppers has been recognized for well over a decade as one of the leading authorities on customer-focused relationship management strategies. His vision, perspective, and thoughtful analysis of global business practices has earned him some significant citations by internationally recognized entities. Business 2.0 magazine named him one of the 19 foremost business gurus of our times, and Accenture's Institute for Strategic Change listed him as one of the 50 most important living business thinkers in the world. The Times of London has listed him among its Top 50 Business Brains, and the U.K.'s Chartered Institute for Marketing included him in its inaugural listing of the 50 most influential thinkers in marketing and business today.

August 10, San Francisco
September 14, New York


To register go to http://ow.ly/5StB1

Category:

Science & Technology

Tags:

• Information Builders
• Customer Retention
• Business Inteligence
• expert series