Alert icon
We're changing our privacy policy. This stuff matters.  Learn more  Dismiss

How Intuit is creating word of mouth by connecting small business leaders - live with Kira Wampler

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
171 views
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Oct 23, 2009

30 great word of mouth marketing experts.

Listen. Share. See them live at Gaspedal's Word of Mouth Supergenius: The "How to be Great at Word of Mouth Marketing" Conference -- http://www.gaspedal.com/supergenius

As we gear up for Word of Mouth Supergenius: The "How to be Great at Word of Mouth Marketing" Conference on December 16 here in Chicago, our fantastic presenters are sharing some word of mouth tips as previews for the day's 12 how-to classes, 12 real-world case studies, and 6 brilliant author sessions.

Intuit's Word of Mouth and Social Marketing Leader -- Small Business Division, Kira Wampler, offers her three tips on creating WOM by connecting customers:

1. Focus on what your customers care about. It's not about going after the latest social media fad; it's about building a program around something you know deeply about the customer.

2. Find ways to get everyone involved. One of the biggest lessons Kira says they've learned at Intuit is that integrated campaigns everyone can get behind are far more successful than standalone initiatives.

3. Forget the marketing speech. Kira recommends creating an environment where the topic of conversation is about the things your customers care about, their concerns, and their ideas.

  • likes, 0 dislikes

Link to this comment:

Share to:
see all

All Comments (0)

Sign In or Sign Up now to post a comment!
Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more