KANA and the Cloud Quick Start Program with IBM, Amazon, RightScale and WaveMaker

Mark Angel, CTO of KANA, recently gave a talk at a conference hosted by IBM & Amazon about KANA's experience with the Cloud Quick Start Program.

The Cloud Quick Start Program is a joint effort between IBM, Amazon, RightScale and WaveMaker to provide organizations with a fast , easy and trusted on-ramp to the cloud.

Some excerpts from the video:

"Our walk into the cloud turned out to be a very short journey. And a pretty pleasant one."

"This took, roughly speaking, a few hours longer than it does to deploy inside an eBay IT shop or a Citicorp IT shop when we do an on-premise install with one of our clients."

"Our managed services people got pretty excited about the fact that they can in fact clone images very easily and be able to use this kind of approach externally the way we use VMs (Virtual Machines) internally."

"From a KANA perspective, we - like everybody in the world - have been talking for a while about how the cloud's the next big thing. It's going to come. It's inevitable. It's going to change our business. It's going to change the way that we sell to our customers, the way we're asked to support our customers. But, given that it's an inevitability, I think we can in fact manage how quickly and how well we ride this train."

Category:

Science & Technology

Tags:

• cloud
• cloud computing
• saas
• application development
• open source
• java
• javascript
• ibm
• amazon
• rightscale
• wavemaker