CSU: ITIL v3 Service Catalog

This video introduces the business and technical service catalog as explained in the ITIL v3 volume Service Design.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

Category:

Education

Tags:

• CSU
• ITIL
• V3
• Service
• Catalog

[Trex83y]

NICE, 5 stars

[IsleBeeBach]

@Trex83y Thanks - very much appreciated :-)

[raosahil]

thanks Marco

[ozzyfrogmonster]

Great video - 5 stars from me again!