CSU: ITIL v3 Service Asset and Configuration Management Key Relationships

This video introduces some of the key relationships for the service asset and configuration management (SACM) process as explained in the ITIL v3 volume Service Transition.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

Category:

Education

Tags:

• CSU
• ITIL
• V3
• Service
• Asset
• and
• Configuration
• Management
• SACM
• Key
• Process
• Interprocess
• Inter-process
• Relationships
• Dependencies
• CI
• CMS
• CMDB
• Charles
• Sturt
• University
• Masters
• Marco
• Cattaneo

[robbuning1]

Beste Marco,

Bedankt voor al je videos!

Gisteren geslaagd voor ITIL V3 foundation. Ik hoop dat je nog lang doorgaat met het plaatsen van deze video's. Bedankt! Rob

[IsleBeeBach]

Geen probleem - altijd blij als ik iemand kan helpen en ja, met genoeg sponsors en feedback ben ik zeker van plan meer videos te plaatsen - heel veel meer! De groetjes en succes met de ingeslagen ITSM carriere, IBB.

PS. Ik hoop dat mijn Nederlandse spelling nog steeds correct is :-)

[motaglay]

Great Content, Great Presenter ... thx for sharing