Episode #1 NRF 2011 with Bob Phibbs "the retail doctor" and Marge Laney of Alert Technologies

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Uploaded by on Jan 12, 2011

Bob Phibbs and Marge Laney pair up with their insightful and straightforward analysis of the first morning of the National Retail Federation 2011. The topic is sales versus service as well as the impact of mobile on store experience. This should be interesting! New York and the National Retail Federation 2011 will never be the same.

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