Customer Service Round Table Highlights Part 1 - Customer Service in the digital age.
This week's panellists included:
David Simons - Functional Leader, Brand & Membership, Co-op
Dave Chaffey - CEO, Smart Insights
Sam Gregory - Tangerine PR
Luis Franco - Director, International Business Operations, Survey Monkey
Lynne Mills - Membership Director, Institute of Customer Service
Ross Keeping - UKFast
and was hosted by Jonathan Bowers for UKFast
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