Oracle CRM Self-Service

Today's customers expect that businesses are able to serve them 24 hours a day, 7 days a week, 365 days a year.
With Oracle's self-service CRM tools, businesses can not only meet this demand but also provide rich functionality for customers to manage their accounts, explore alternative tariffs and services, and resolve their queries.
The commercial benefits include enhanced customer loyalty, new revenue streams, lower support costs and gathering immediate feedback for product and service improvement.
This demo walks you through some of the self-service features available with Oracle CRM.
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Category:

Science & Technology

Tags:

• Oracle
• CRM
• self-service
• customer
• loyalty
• applications
• SocialCRM
• social-networking
• web2.0
• web
• apps
• billing
• e-billing
• e-commerce
• e-support

[internetsgoldenegg]

Hey I really enjoyed your video. I just posted a new one you might like. I look forward to your next one