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The Best Buy Customer Experience

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Uploaded by on May 2, 2010

A quick look at how customers found the service and shopping experience at our new Best Buy store in Thurrock.

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Education

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Standard YouTube License

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All Comments (6)

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  • Can't believe it's closing...I never did go.

    Will have to try and go before it officially shuts.

    1,100 jobs lost...

  • @quest8899 no it's not, it fucking sucks here. Overpriced merchandise and terrible customer service. The only good thing Best Buy has are attractive hotties at the register, that's about it.

  • Seems like Best Buy has lost it's focus. I called in to order one of the new tablets and was told it was "in stock and would ship within 1-2 days" by the rep. I get my order confirmation and found out it was PRE ORDERED and wouldn't ship for another 2 weeks!!!! The rep didn't even put his ID on the order because he knew he LIED to me! Also, since when is charging tax on shipping considered legal???

  • i had an aweful expeirence with best buy customer rep yesterday, i hate there service

  • Best buy is awesome in the US

  • true one up on currys and comet!

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