EatherWay Patient Flow Management System

EatherWay is an integration of three communication mediums - Mobile Text Messages (SMS), Internet and normal Telephony. It is at the same time a website, a platform to receive and send text messages and an automated system to receive and respond to voice calls. It enables doctors and patients to communicate with each other 24 hours a day, 7 days a week to efficiently manage their most precious resource TIME.

EatherWay developed by AlignMinds Technologies Pvt. Ltd is a simple, easy to use platform. It offers enormous flexibility for its users to choose the medium they are comfortable with Mobile Phone / Internet / Voice Telephony

1. The Doctor subscribes to EatherWay, either by registering online or with the help of one of our Solution consultants.

2. The Patients also register with EatherWay, either online or by sending a mobile text message. This will enable them to book their appointments online, search for doctors etc. However, registration is not mandatory to fix appointments through SMS or Automated Telephone Appointment System.

3. Whenever appointment is needed the patient can book an appointment online or by sending a simple mobile text message or call our automated .....telephone appointment system. She receives the date, time and a token number by reply SMS. If the doctor is not available, next available dates are received by SMS.

4. If an appointment is to be cancelled the patient sends an SMS for cancelling the appointment and gets acknowledgement.

Category:

Science & Technology

Tags:

• EatherWay
• PFMS
• alignminds
• sms solution
• ivrs solution
• alignminds cochin

[valluvas]

good video !!! Best Wishes