This video shows the problems I have encountered with manufacturer defects. This is the new 2010 model NordicTrack is selling on their website(NTEL 00909). I received the elliptical on 12/21/09. On assembly, I noticed the defect in the leg. It took them 1 month to get the part to me. As you can see in the video, there are several flaws in workmanship even in the new replacement part. I'm not awaiting the other leg for replacement. I couldn't believe these things were missed. They forgot to drill holes, include parts, and incorrectly drilled and welded. In all products i've ever bought in my life these flaws in workmanship seem very strange.
Hi Plumb. I thought about that but the legs are steel. I also felt that for the amount of money, I shouldn't have to fix those types of errors. All turned out as they extended the warranty for a few months to compenstate for the unit being out of service. It works really well now and I'm happy with it. Hopefully the factory has fired the disgruntled workers? :)
flexor212000 11 months ago
Can I ask why you didn't just drill holes yourself instead of waiting a month? I would go nuts having to deal with that and just do it myself. Hopefully it all worked out for you. I just put one together today and it went very smooth but the entire lower half came pre-assembled, I just had to install the pedals and arms and legs to the unit. Went pretty smooth.
PLUMBdogg 11 months ago
@PLUMBdogg Hi Plumb. I thought about that but the legs are steel. I also felt that for the amount of money, I shouldn't have to fix those types of errors. All turned out as they extended the warranty for a few months to compenstate for the unit being out of service. It works really well now and I'm happy with it. Hopefully the factory has fired the disgruntled workers? :)
flexor212000 1 month ago