Como criar comunidades on-line que funcionem

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Uploaded by on Feb 2, 2009

Há dois anos, parecia que toda marca precisava aparecer numa rede social (Orkut, Facebook, Second Life). Agora poucas empresas se interessam pelo assunto. Mas ainda é possível engajar e manter um bom diálogo com seus consumidores via comunidades na web?

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Howto & Style

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