Professional Conduct - Addressing Disruptive Behaviors in Healthcare

Acclaimed experts in the fields of Conflict Engagement and Mediation in Healthcare, Patient Safety, Nursing, and Physician Wellness gathered together for the EHCCO (Emerging HealthCare Communities) inaugural event held in Northern California in January, 2010. This concise and inspiring video--produced and directed by EHCCO president, Debra Gerardi--was filmed during that unprecedented gathering as a core component of the Professional Conduct Toolkit now available through the Department of Defense Patient Safety Program website. Please visit www.ehcco.com for more information. Experts include: Alan Rosenstein, MD, MBA; Ila Rothschild, Esq., Special Counsel, the Joint Commission; Adele Keeley, RN, BSN, Mass General Hospital; Anu Rao, Director, Ombuds Office, MD Anderson Cancer Center

Category:

Education

Tags:

• patient safety
• healthcare
• health care
• conflict engagement
• conflict resolution
• alternative dispute resolution
• mediation
• high conflict behavior
• physician wellness
• nursing
• professional conduct
• health
• healing
• interview
• presenter
• educational
• disruptive behavior
• unprofessional conduct
• horizontal violence
• horizontal hostility
• collaboration
• medical errors
• adverse outcomes
• patient satisfaction
• accountability
• behavior