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An excerpt of an interview that Mark Goodman hosted with guest Michael Alter of SurePayroll, Inc. on September 1, 2009. In this segment, Michael responds to a question from Mark positioning your business to take advantage of the economic recovery. Michael discusses the need to retain the customers that you have by maintaining excellent customer service and responding to their needs. You can access the entire interview at http://blip.tv/file/2546364
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