Wharton Professors Eric Bradlow and Peter Fader on "The Data Dilemma"

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Uploaded by on Mar 19, 2009

Heartland Payment Systems, a credit card processor, may have had up to 100 million records exposed to malicious hackers. Payment processors CheckFree and RBS Worldpay, and employment site Monster.com have all reported data breaches in recent months, as have universities and government agencies. Experts at Wharton say that personal data is increasingly a liability for companies, and suggest that part of the solution may be minimizing the customer information these companies keep.

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  • Not only does this seem like good advice, but it will likely make a lot of marketers really happy to hear.

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