Predictive dialer or PBX?
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Our take on these: Both are phone systems. A dialer is for teams of people who are on the phone all the time. Such people are usually called tele-agents. A PBX is for people who need to do other things apart from dealing with calls. Read more at blog.ownpages.com/2012/02/impress-your-friends-tell-difference.html
ownpages 3 days ago