www.rebelbrown.com The trend to offshore everything in search of cost savings is really dangerous. Especially when it comes to offshoring serving our customers. What are we thinking? Customers are the bread and butter of our business -- rather, they supply the bread and butter. So what does it say about our priorities when we send that critical relationship to some offshore outsourcing group? You wouldn't send your friends and family to offshore hell. So why send your customers?
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