Unlocking your BlackBerry handset from Vodafone UK

A quick walkthrough showing how to enter the Network Unlock Code (NUC) that you've received from Vodafone UK Customer Services, into your BlackBerry handset.

For more help and support, please visit http://help.vodafone.co.uk

Thanks for viewing!

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[VODAFONEUK]

Hi @guluska,

I am sorry to hear that it's not working for you. It may be worth checking that you have the right NUC code for the handset. You can request it here campaigns.vodafone.co.uk/Unloc­kCodeRequestForm/.

Also, make sure you turn off all connections first.

Thanks,

Heidi 

[guluska]

Hi

I`ve done the same way as it was in the email,watched the video as well but its still not working!!!I took the bettery out and then back but nothing.Its still showing involid sim card.I have a Curve 9300(i think) Please write to me what to do as i can t call you up because i am out of the country.

Thanks

[VODAFONEUK]

Hi @bucka666,

Unfortunately only the original owner of the phone can have it unlocked. If it's purchased already locked, you will have to contact the seller to help with this.

Thanks,

Heidi

[bucka666]

Hi, I brought a blackberry 9800 from ebay and when i go to put in the mep2 code it states "0" attempts, I have read on the internet that this is now hard locked to vodaphone, can someone let me know how to get this re-set so I can unlock the phone.

[MRKINGHENRY7TH]

@VODAFONEUK I live in Ireland not the Uk

[VODAFONEUK]

Hi @MRKINGHENRY7TH,

Apologies, the page is here campaigns.vodafone.co.uk/Unloc­kCodeRequestForm/.

Thanks,

Heidi

[MRKINGHENRY7TH]

@VODAFONEUK Its just a test page

[VODAFONEUK]

Hi @MRKINGHENRY7TH,

The NUC code will be the same as it relates to the IMEI of the handset. You can request the code here campaigns.vodafone.co.uk/Unloc­kCodeRequestForm/.

Thanks,

Heidi

[MRKINGHENRY7TH]

Does any one know tthw code for IRELAND?

[VODAFONEUK]

Hi @aferg01,

Did you turn off all connections before following this? When you are in the SIM menu, try holding the shift key when typing MEPD.

Thanks,

Heidi