Geek Squad Remote Support Tour

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Uploaded by on Apr 15, 2009

Virtual Agents are ready to take the hassle out of computer repair at http://support.geeksquad.com.

When you have a problem, help is just a mouse click away. Through your high speed internet connection, Virtual Agent ® can log-on remotely and provide: Repair Training Installation and Setup.

How does remote support work?

1. Visit http://Support.GeekSquad.com to pick your service or chat online with a Virtual Agent who will assess what remote service is right for you.

2. That same Virtual Agent will walk you through what the service includes and will then take control of your Computer. You can sit back and watch as the service is performed or feel free to walk away and do other tasks while services are performed. If you do have any questions, the Agent will remain online via chat.

3. At the end of your service an Agent will review the procedure they preformed and will disconnect from your computer. Once the session is complete, you will be able to score and give feedback regarding your experience

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Science & Technology

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  • It was OK Video. Good web site

  • Cool vid

  • This is a very cool video.

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