Debt Collectors Gone Wild ABC News

Shocking audio tapes reveal how some debt collectors go about their business.

Category:

News & Politics

Tags:

• Debt
• Collectors
• Gone
• Wild
• ABC
• News

[djtrumpet11]

cont.

I finally learned that credit counselors are the only ones allowed to discuss your credit score. This woman violated the law. She also used my Christmas response and said my debt was more important than my family that I should try to borrow money so I won't have bad credit.

If we, at my call center, are blatantly rude to the callers or discuss how something will affect their credit, then we fail the call.

[djtrumpet11]

cont.

"That doesn't change the fact that you owe money. I have to report this to the credit bureau." I told her "Mam, I really won't be able to pay the money right now, why don't I just call you back after Christmas." She said "no, this doesn't change the fact that you owe money. I need to have a payment or arrangement made now or it will negatively affect your credit. You could borrow money or forget about Christmas. Would you rather have no money for Christmas or bad credit?"

[djtrumpet11]

I work at a call center myself (for USAA) and I receive the calls. At my call center, we're taught to empathize with the caller and show a will to work. I have been called during finals week two weeks before Christmas about a medical bill from a collector. It was at like 8am. She said "I need you to get on a payment plan now." I told her I couldn't that it's Christmas time and I need that money for fuel and presents. She then said "I don't care, that doesn't change the fact that you owe..

[don69123]

He should have opened the door and fucked him up royally. A baseball bat would be effective. Break his fucking arms and he wont soon be back at your door harrassing you.

[omni101]

@collector724 .. u can not be serious? it appears that you take offense because "you might be a collector yourself "and it exposes your career path. we all have had these kinds of calls, so no matter what "you" say this is an unfortunate reality. all this BS over a $200 or so bill? get serious, let those same collectors call your grandparents and do this , then come back on youtube and tell us all ,i"t was ok", for an idiot to call and harrass people.

[Renafan]

It's actually illegal for debt collectors to leave actual voice messages or leave message with a third party. You might receive automated messages but that's it.

[40shithead]

global credit and collection was calling me for 2 month until i called them back and turns out they got the wrong person.

[tipofmytongue1024]

Like seriously if you think about it....what exactly are they going to do?? Absolutely nothing but pander into your fears.

[Msprettybigdeal]

WOW..these collectors are crazy..no sense of self preservation...I'd be too scared someone would be waiting for me after work....geez..

[dernopt]

I don't think anyone would give a shit if they knew I was in debt I don't even talk to my neighbors...