Central Denmark Region: Novell Customer Success Story

Novell Customer Success Story - Central Denmark Region
Central Denmark Region is using Identity Manager to improve security and auditability and reduce the cost of identity and security management for its 33,000 employees.

Central Denmark Region (Region Midtjylland in Danish) is one of the five administrative regions of Denmark. The primary responsibility of the administration is the provision of healthcare to the region's 1.2 million inhabitants, who make up 22 percent of the Danish population. In addition, the administration's 33,000 employees operate a number of social institutions and coordinate regional development activities.

Challenge
Central Denmark Region was created in 2007 as part of the Danish Municipal Reform, which simplified the administrative map by consolidating 13 traditional counties into five larger groupings. As a result of this merger, the new administration faced the challenge of integrating a disparate set of IT resources and organisational units.

In particular, Central Denmark Region needed to build a consistent, centralised identity management architecture to enable employees to securely access shared services and data. Previously, local hospitals and institutions had managed their own users, and the existing solutions and working practices were not sophisticated enough to support the new organisation.

Moreover, the existing approaches required significant amounts of manual administration, resulting in lengthy delays in provisioning and deprovisioning users and access rights. Not only did the lack of automation mean high costs, it also made it difficult to implement and audit security policies.

Novell Solution
The Central Denmark Region IT function selected Novell Identity Manager as a result of the success of an earlier project involving Novell.

"We selected Novell eDirectory as the only solution sophisticated enough to cope with the size and complexity of our organisational structure," said Henrik Jordt, Enterprise Architect, Central Denmark Region. "That initial project was highly successful, and provided the ideal basis for expanding into a full identity management solution."

Category:

Science & Technology

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• Novell Customer Success Story
• Central Denmark Region