Improving Patient Satisfaction through Employee Satisfaction

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
180 views
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Nov 7, 2011

DeAnne Russell, Arizona Employment Brand Manager for Catholic Healthcare West (CHW), describes CHW's journey of improving patient satisfaction through employee satisfaction. Their goal is to make CHW a best place to work and a best place to receive patient care. CHW is comprised of three hospitals: St. Joseph's Hospital and Medical Center, Chandler Regional Medical Center and Mercy Gilbert Medical Center.

Interview by Marcia Rhodes, WorldatWork

  • likes, 0 dislikes

Link to this comment:

Share to:
see all

All Comments (0)

Sign In or Sign Up now to post a comment!
Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more