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Combating poor customer service

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Uploaded by on Nov 7, 2010

There are few things more maddening than calling a customer service line. Instead of "service", customers often get ignored, abused, or worse. Martha Teichner talks with a number of victims of poor customer relations and what some corporations are trying to do to solve it.

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News & Politics

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Standard YouTube License

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  • Hahahaha!!! Emily Yellin.

    How appropriate.

  • next time it will be a gun! that ol lady is crazy

  • The Hammer lady is a frigging SUPERHERO!!

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