Vestax VCI-300 unit freeze & reset

I picked up a Vestax VCI-300 last week and I just experienced the problem where the unit freezes when scratching with the right jog wheel. The song continued to play but every single control was inoperable after the freeze. The display on the laptop was choppy after freezing as well. I had to pull the USB cable to reset the unit (shown in the 2nd video). Sorry the videos are so dark. I had been using the unit for several hours prior to this and have used it quite a bit over the week. This was the first time I attempted scratching with it. So far I have been unable to duplicate the problem since it happened. The track is Feel My (Original Mix) by Tom Real vs Rogue Element in case anyone is wondering.

Vid1: http://www.youtube.com/watch?v=_KJ6zvinDfc
Vid2: http://www.youtube.com/watch?v=r3OH5aepfzw

Category:

Music

Tags:

• vci-300
• vestax
• serato
• itch

[Ncturnal]

Just an update to the vid, I haven't had this problem happen since with my new unit. I'm very happy with the VCI so far. I have a NS7 on the way next week as well but still plan to use the VCI when I travel.

[all4dafmlez]

if you're feeding the music from a external HD, make sure that the cable from the HD is small and thick.... sometimes it may cause a problem when sending data to and from the HD if the cable is too long and thin......HOPE THAT HELPS