Mercedes-Benz Sprinter -- Online Guerrilla
The Problem
The target group of the Mercedes-Benz Sprinter think they can not afford one because Mercedes-Benz is often seen as a very expensive brand. In reality the Mercedes-Benz Sprinter is a really affordable option compared to other vans in its league.
But because potential buyers think they can not afford a new van they go look for a cheaper alternative on the internet. To show people it's better to spend a little more money on a brand new Mercedes-Benz Sprinter than buying a second hand van from the competition we did something different.
The Idea
Instead of promoting the new Sprinter we started selling second hand vans of the competition. On the Dutch Ebay called Marktplaats, the number one site where people sell their cars, we placed fake adverts of our competitors. On first sight these seem to be normal adverts of people trying to sell their van. But when you browse the pictures you see a brand new Sprinter that is parked in the background. Big letters on the side of the Sprinter tell you that you be better of buying this brand new sprinter than the second hand van in the advert. When people call the telephonenumber they hear a voicemail of an angry car salesman:
"I assume you are not calling about my van. Your call is probably about the Mercedes Sprinter in the background. That's not my van so if you are interested you should go to the Mercedes-Benz dealer or visit www.mercedes-benz.nl. Bye!"
When they send an e-mail they receive an autoreply message.
The Results
The adverts where viewed more than 20.000 times in one day, a normal Marktplaats ad just 20 times. Quickly it got picked up by Autoblog.nl, the biggest carblog in the Netherlands with more than 1 million unique visitors and after that other carblogs followed. It started a buzz on Twitter and also attracted Spitsnews. We received a large amount of voicemail and e-mail replies of people asking about the Sprinter. Two fake adverts on Marktplaats, a total cost of 150 Euros and a lot of free publicity turned this campaign into a real success.
Sprinters rust really quick. A simple oil change is very expensive. Parts are very expensive. Simple parts break easily like the egr and fuse block and belt tensioner all of those will put you on the side of the road. The transmission makes a shuddering noise that can not be fixed. Oh and they rust really easily. I bought mine brand new seven years ago and would not do it again. Mercedes does not stand by there product.
mawsea07 3 weeks ago
Brilliant!
jazzsoulfunk 10 months ago