Sustainable Success Alert interviews Dr. John Davies on ISO 9001 Phenomenon

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Uploaded by on Dec 7, 2009

Sustainable Success Alert interviews Dr. John Davies on his 24 years at the helm of an international subcommittee that produced nothing less than the best selling voluntary standard of all time -- ISO 9001. This international quality management system standard forms the basis of nearly one million third-party certifications around the world and can be found in companies as large as Ford Motor Company and as small as a neighborhood dental practice. Well-known author Dr. Nigel H. Croft conducts the interview in Tokyo for Sustainable Success Alert.

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  • Please next time have a microphone close to each person. It is very difficult to hear Dr. Davies. Continuous improvement idea.

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