http://www.telephonedoctor.com/
SELLING SKILLS FROM A - Z
This basic sales training program is loaded with twenty-six powerful skills and techniques which will be of immediate help to everyone in a customer service or telesales position. Topic chapters are divided up into 26 easy-to-use sections, with each being one to two minutes each. Content includes Features vs Benefits, Echo Questions, Using Tie-downs and much more.
Part of the Telephone Doctor Complete DVD Training Library Series - to preview dozens of training courses please visit http://www.telephonedoctor.com
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