San Bernardino Courts and Attachmate's Verastream

Attachmate's Verastream Host Integrator Accelerates San Bernardino County Traffic Citation and Child Support Processing Capabilities.

Verastream Modernizes One of California's Largest County Court Systems


SEATTLE, September 22, 2008 -- Attachmate Corporation today announced that California Superior Court in San Bernardino County is successfully using Attachment® Verastream® Host Integrator software to streamline and enhance productivity for its traffic court citation and child support processes.

San Bernardino County, the largest county in the U.S. with an economy that ranks in the top 50 in the world, is leveraging the power of Verastream software to more efficiently process between 200,000 and 300,000 traffic citations a year. With local governments striving to gain efficiencies, leverage staff, and automate as many processes as possible, IT organizations are quickly realizing the reusable benefits of Verastream Host Integrator for large ongoing projects.

Prior to the Attachmate installation, San Bernardino Court had manual traffic citation processes. Each time the county's local law enforcement agencies delivered citations, a clerk keyed them into the case management system. When motorists came to the courthouse to pay their fines, a clerk would retrieve the data from the green screen and process the payment. Payment windows were understaffed due to clerks being kept busy with these data entry responsibilities.

Alan Crouse, chief technology officer for the county's superior courts, wanted to improve this labor-intensive and time-consuming process. "Fulfilling the needs of the citizens we work with is our first priority. Our clerks are very capable and handle a large variety of tasks throughout the courthouse. We wanted to free up their time and more effectively utilize their expertise for handling phone calls, staffing the counters, and working with the public."

to read more click here: http://www.attachmate.com/press/pressreleases/sep-22-2008a.htm

Category:

Science & Technology

Tags:

• San Bernardino County
• San Bernardino
• Attachmate
• verastream
• California Superior Court