The Niles Company on OfficeSuite

The Niles Company - Quincy, Massachusetts

"I put a lot of value on maintaining a relationship—to me, that's important. But my old phone company's customer service was like a black hole.

I was trying to upgrade our phone system and increase the bandwidth. A lot of people started pointing fingers at each other and nothing got solved. Then Broadview came in. I believe in due diligence so I called Broadview's references and they were all good.

The day after I returned from vacation, the new OfficeSuite system was installed and up and running. The training and administration were great. Having something like that go so smoothly during business hours is unusual.

No question, the system's been well received. One of my employees told me, 'I love this system!' and that makes me feel good."

Jeff Cushing
Chief Financial Officer

Category:

Howto & Style

Tags:

• Broadview Networks
• OfficeSuite