Relationships and Referrals

The question is who values you and your knowledge? The answer is nobody. What do you mean nobody? Most sales people stop at the end of the selling process. They go through the same old crapola, of prospect , the point, present, close, follow-up! That sales strategy is going to get you nowhere; oh it will get you somewhere, another job.

If you want to build a relationship, if you want to earn referrals, you have to become known as an expert at what you do. And that expert requires hard work on your part and being known as a person of value. If you're not willing to do that, my recommendation to you is to get a nice safe job somewhere like as a clerk, in a store. "Ahh, do you want fries with that?" How about that, that would be a good closing question.

If your customers value the knowledge and expertise that you have delivered to them, They're going to think long and hard before they entertain the dregs of humanity who also sell your product. Oh you may know them as your competitors. My challenge to you is, the more they perceive you as a person of value the easier it's going to do for you to maintain the relationship after the sale has been completed.

Category:

Education

Tags:

• BUILDING TRUST
• CUSTOMER SERVICE
• CUSTOMER SERVICE TRAINING
• ESTABLISHING TRUST
• GITOMER
• HOW TO SELL
• JEFFREY GITOMER
• LITTLE TEAL BOOK OF TRUST
• PROFESSIONAL SALES TRAINING
• SALES
• SALES BLOG
• SALES BOOKS
• SALES SKILLS
• SELLING SKILLS
• TRUST
• SALES TRAINING
• SALES TEAM TRAINING
• MANAGEMENT TRAINING
• LEADERSHIP
• CORPORATE TRAINING
• CUSTOMER RELATIONS
• CUSTOMER LOYALTY
• BUSINESS
• BUSINESS TRAINING
• LOYALTY
• BRANDING

[slapcompany]

Success for Managers is: Time to help my own people realize who they can be, not just what they can do.

[divabikinis]

FHTM tries to wiggle out of legal action from DUPONT!

FHTM is no longer authorized to use the DuPont name, logo, or trademark in any way. FHTM should immediately discontinue the use of any materials containing the DuPont logo. Our right to use DuPont’s name, logo and trademark was revoked because FHTM abused the system ...by creating and distributing unapproved marketing materials that displayed the DuPont logo.

[points2shopPROOF]

all of you are gonna get pwned when black ops comes out :P

[chefmckbrad]

Richard you will enjoy this video, and there are many more to view on YouTube.

Brad

[xDubaRx]

this is when i should say "oohhh so thats why hmmm"

Thanks