Configure BlackBerry Enterprise Server Email: AT&T How To Video Series

Learn how to configure BlackBerry Enterprise Server Email Filter.

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This tutorial is for use with

For use with the following devices:
RIM BlackBerry Curve 3G 9300 5.0
RIM BlackBerry Curve 8520 5.0
RIM BlackBerry Torch (Red) 6.0
RIM BlackBerry Curve 8900 5.0
RIM BlackBerry Pearl 3G 9100 5.0
RIM BlackBerry Bold 9000 5.0
RIM BlackBerry Bold 9700 5.0

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Video Script:
Configure E-mail Filters for the RIM BlackBerry Curve 8900 using Handheld Software Version 5.0

Welcome to the AT&T "How To" videos.
Today, we will be showing you how to configure and edit E-mail Filters for the RIM BlackBerry Curve 8900 using Handheld Software version 5.0
Before we begin, please ensure that you have a RIM BlackBerry data rate plan and that you already have the BlackBerry Enterprise Server email account configured. If you do not, please contact our online Business Support Team at www.att.com/biztech for further assistance.
To begin, scroll to and select the Messages icon.
Press the Menu Key, and then select Options.
Scroll to and select Email Filters. Please note: the Enhance Gmail Plug-In Options will be displayed when a Gmail account has been integrated.
The "Email Filters" screen will be displayed.
Press the Menu Key, then select New.
Enter the desired information for the filter.
Press the Menu Key, then select Save.
Now, we show you how to edit an email filter.
Scroll to and select the Messages Icon.
Press the Menu Key, then select Options.
Scroll to and select Email Filters. Again, the Enhance Gmail Plug-In Options will be displayed when a Gmail account has been integrated.
The "Email Filters" screen will be displayed.
With the desired filter highlighted, press the Menu Key then select Edit.
Make the desired changes.
Press the Menu Key then select Save.
You may now send a test email with the filter criteria to the email account configured on your BlackBerry.
If further assistance is needed feel free to contact our online Business Support Team at www.att.com/biztech. If accessing the site for the first time you will need to enter your device model and click "Next". Then select "Chat Now" on the following page.
Thank you for choosing AT&T.

Category:

Science & Technology

Tags:

• AT&T
• ATT
• RIM
• BlackBerry
• Enterprise
• Server
• BES
• filter
• corporate
• email
• mobile
• smart
• phones
• repair
• cell
• wireless
• laptops
• apps
• notebook
• technology
• software

[ATTEnterprise]

@cutericepanda Hi cutericepanda to go through your company implies that you will need to reach out to the person in charge of the BlackBerry Enterprise Server at your place of business. These types of email setups are secure so you will not be able to access your work email through Windows Live Messenger. For further assistance, please contact a Business Support Specialist by visiting our Business Support Page and click on the "Chat Now" button.

[cutericepanda]

@ATTEnterprise

i still don't know how to go though my company.

what does service not enabled for this handheld i just can not go on window live messenger

[ATTEnterprise]

Hello cutericepanda. BES stands for BlackBerry Enterprise Server. This type of email configuration is done for corporate email. To reach your administrator, you will need to go through your company/work to gather email account and password information. For further assistance, please contact a Business Support Specialist by visiting our Business Support Page and click on the “Chat Now” button.

[cutericepanda]

@ATTEnterprise

what is BES

and i don't know how to reach my BES email admistrator for the password

[ATTEnterprise]

To set up your BlackBerry Enterprise email you must reach out to your BES email administrator for the password. They will provide you with the required information you need to establish your account. If you are still unable to establish filters once your BES email is set up, this could be due to restrictions set up by your BES administrator. If Further assistance is needed Please contact a Business Support Specialist by visiting our Business Support Page and clicking on the "Chat Now" button.

[cutericepanda]

@ATTEnterprise

i don't have a email account i only have the enterprise serve but i don't have the password to it

[ATTEnterprise]

Do you already have an email account set up on the device? If you have an email account configured please follow these steps. Press the menu key, select the setup icon, scroll to email settings, login to your account. Scroll to the desired account, press the menu key and scroll to filters. Here you will be able to add filters. If Further assistance is needed Please contact a Business Support Specialist by visiting our Business Support Page and click on “Chat Now” button.

[cutericepanda]

@ATTEnterprise hi

i don't have a enterprise email account , i don't have the password

[ATTEnterprise]

Thank you for viewing the AT&T Enterprise YouTube Channel. Please ensure that you have a Blackberry Enterprise email account configured on your device. For BES email you can follow the steps on this video. If you have a Blackberry Internet Service account, the filters can be set up on the BIS platform. If you are still encountering issues please feel free to contact a Business Support Specialist by visiting our Business Support Page and click on “Chat Now” button for further assistance.

[cutericepanda]

i don't have the e-mail filter