The SOPPHIA model is just a conceptual framework for organizing skills or competencies that have been researched for many years, have been shown to enhance individual and organizational performance, and have been incorporated into performance management systems by large corporations and governments. In addition to the seven sets of skills represented by the SOPPHIA concept, research in both change management and in performance excellence have highlighted the importance of communication, engagement, and measurement. We can think of these are three major streams of activity that are necessary to support better organizational outcomes. Using phrases that together can become a call for action, I name them respectively:
•Make it clear!
•Engage and support! and
•Keep Score!
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manoshwesso 1 year ago