The NEW Salesforce for Outlook makes it effortless for sales teams to have the work they do in Microsoft Outlook - including emails, contacts, and calendar events - automatically captured in Salesforce CRM. Automatically sync contacts, events, and track emails with just one click. Plus, with administration in the cloud, setup is easy, so your reps can focus on selling.
Why can't we add attachments and create a Case any longer? My company uses this feature constantly using Connect for Outlook, Salesforce for Outlook has lost lots of needed functionality. We need "enhancements" to maintain current functionality or it's not an "enhancement". It's lost functionality.
SFAdmin5 11 months ago