Developing Customer Profiles, Keynote: Steve Mast - part 1

The ux workshop series at The G. Raymond Chang School is an initiative to foster dialogue among members of the industry, and academics on the emerging field of Experience Design. The series brings together individuals and groups from the public and private sectors to collaborate in gathering and disseminating intelligence about the topic. Two workshops were held successfully in January and April 2009 and there will be more workshops in the series during the calendar year.




for more info: http://de.ryerson.ca/workshops/ux/3/

In this presentation, Steve Mast, Vice President Managing Director at Delvinia Interactive talks about Developing Customer Profiles.

Produced By: Digital Education Strategies at The G. Raymond Chang School of Continuing Education, Ryerson University
© 2009 Ryerson University. All rights reserved.

Category:

Education

Tags:

• Ryerson University
• Chang School
• continuing education
• CE
• Digital Education Strategies
• digital media
• experience design
• marketing strategy
• business education
• research
• customer
• client
• workshop
• seminar
• Canadian Opera Company
• developing profiles
• attraction
• motivation talk

[prostranstvo]

Ye Ye Ye! Wonderfull

[bnammari1]

great video