Sam's Journey from Tech Doc Town to Engagement City

A simple video, starring Sam, our tech doc champion, to explain how organizations go through various stages of product content maturity as they transform their technical documentation into engaging product content. Sam goes through a journey that starts in tech doc town and moves to engagement city.

This video highlights how organizations are taking the steps to move from structured to unstructured content with DITA or S1000D, from uncontrolled authoring to automated style guidelines and reuse, from PDF output to dynamic publishing, and from silos of authors to collaboative authoring.

Think about how your can transform your tech doc town into engagement city!

Category:

Science & Technology

Tags:

• XML
• DITA
• technical communication
• technical documentation
• content management
• CMS
• CCM
• customer experience
• customer engagement
• product content
• common craft
• software
• educatiomnal